Privacy Policy
Last updated April 2, 2026. This page explains how Stella Viae LLC handles data connected to Elite Recall.
This Privacy Policy describes how Stella Viae LLC collects and processes data in connection with the Elite Recall platform.
Customer And User Roles
In many workspaces, the customer organization controls the purpose and scope of the data processed in its tenant. In that context, the customer acts as controller and Stella Viae LLC acts as processor for platform operations.
Information We Collect
We may collect account details, contact information, workspace configuration data, content you upload, billing-related records, support communications, authentication events, and technical usage information generated when people use the platform.
How We Process Information
We use data to operate Elite Recall, authenticate users, provision workspaces, process transactions, support customers, improve the service, secure the platform, comply with law, and communicate about product use or account activity.
Sharing
We may share information with service providers, infrastructure vendors, payment processors, workspace administrators, or professional advisers that help Stella Viae LLC operate the platform, and when required by law or necessary to protect the service and its users.
Retention
We retain information for as long as needed to provide the service, comply with contractual and legal obligations, resolve disputes, enforce agreements, and support legitimate business and security needs.
Security And Compliance
We use measures such as encryption in transit, access controls, logging, and monitoring to protect the platform. No formal certification is claimed on this page, and no system can be guaranteed perfectly secure.
Your Choices
You may be able to update account details, manage workspace content, or request deletion or access through the product or support channel that applies to your workspace or subscription. Specific rights may depend on the laws that apply to you.